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What is your return policy?

After receiving your order, you have the right....

Where can I find a DHL Service Point?

Click here for an overview of DHL Service Points....

How can I return an item?

You can easily register your product(s) via our return portal and create a shipping label. Click here, login, create your return shipment and generate a free shipping label.All you need to create your return shipment is your order number and the emai

Can I exchange my order for another size or colour?

Do you prefer a different design, colour or size? We don’t offer direct exchanges, but you can, of course, return your product and order the correct item yourself. Please click here for the return instructions.

When will I receive my refund?

Once we have received your return, we will process it within 5 working days. Once it has been processed, you’ll receive a confirmation email of the refund. Please know that it can take up to 5 working days for the purchase amount to be back on your a