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Orders & Payment

Where can I find my order history?

Click on “ACCOUNT” in the upper right corner of the webshop and login with your email address and password. Here, you can find an overview of your order (s). Click on the order number and voilà!. Is this not the answer you were looking for? Please co

Can I cancel / change my order?

Unfortunately, this is not possible. To deliver your order as quickly as possible, we will immediately start working on it in our warehouse. As a result, we can no longer make changes or cancel the order. Once you have received your order, you can re

When will I receive my order confirmation?

After you have placed your order, you will receive an order confirmation from us via email within 2 hours. If it is busy on the digital highway, it may take some time for the confirmation e-mail to arrive. Sometimes, it happens that the confirmation

How do I know if an article will come back in stock?

SUITSUIT items are popular, so sometimes they sell out. We always try to replenish the stock as soon as possible. On the product page, you can often find the earliest restock date.Do you want to be notified when the product is available again? Click

Can I receive a discount code?

We often have discounts and promotions on our webshop. We'd recommend keeping an eye on the website, our social media and subscribing to our newsletter to see when new promotions will launch.Our new loyalty program is also going live soon! This can b

Help, I filled in the wrong email address.

No need to worry, it’s a small mistake that can easily be fixed. Please contact us and send your name, order number and shipping address and we will correct the email address and resend the order and/or shipping confirmation. Please note that if you

What payment options are there?

For all our customers outside the Netherlands, Belgium and Germany, we offer the following payment methods: 1. Credit card (Visa, Mastercard, AMEX)2. PayPalWe offer the following (extra) options in the Netherlands, Belgium and Germany:The Netherlands

Can I receive an (VAT) invoice?

You will receive an overview in your order confirmation, including the VAT. If you want to receive a VAT invoice, you can send us an email and we'll provide you with one!

I forgot to add my discount, can I still receive it?

We more often than not cannot add the discount to your order after it's been placed. However, if you send us an email and send us the discount code you wish to add to the order, we'll try our absolute best!

Can you use multiple discounts on one order?

It is not possible to combine discount codes or promotions in one order as is stated in the terms of these promotions.