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SUITSUIT International

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:4480,&quot;10&quot;:2,&quot;11&quot;:4,&quot;15&quot;:&quot;Arial&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;After you have placed your order, you will receive an order confirmation from us via email within 2 hours. If it is busy on the digital highway, it may take some time for the confirmation e-mail to arrive. \n\nSometimes, it happens that the confirmation e-mail ends up in the spam box, so please check there. \n\nIf you haven&#x2019;t received the order confirmation after 2 hours, please contact us and provide your name, email address and shipping address. We are happy to help you!&quot;}" style="font-size: 16px; font-family: Arial; font-style: normal;">After you have placed your order, you will receive an order confirmation from us via email within 2 hours. If it is busy on the digital highway, it may take some time for the confirmation e-mail to arrive.&#xA0;<br><br>Sometimes, it happens that the confirmation e-mail ends up in the spam box, so please check there.&#xA0;<br><br>If you haven&#x2019;t received the order confirmation after 2 hours, please contact us and provide your name, email address and shipping address. We are happy to help you!</span></p>

After you have placed your order, you will receive an order confirmation from us via email within 2 hours. If it is busy on the digital highway, it may take some time for the confirmation e-mail to arrive. Sometimes, it happens that the confirmation

When will I receive my order confirmation?

Orders

I forgot my password.

How can I change personal details in my account?

How can I make an account?

How can I delete my account?

How can I sign up for the newsletter?

I didn't receive the newsletter discount

General

Where can I find my order history?

Can I cancel / change my order?

How do I know if an article will come back in stock?

Can I receive a discount code?

Help, I filled in the wrong email address.

I forgot to add my discount, can I still receive it?

What payment options are there?

Can I receive an (VAT) invoice?

Can you use multiple discounts on one order?

Payment

To which countries do we ship our SUITSUIT products?

What is the delivery time?

What are the delivery costs?

When will I receive my tracking link?

Help, I made a mistake in my address?

Help, I only received part of my order?

Help, I received the wrong item.

My order will be returned to you by DHL.

My suitcase arrived damaged, what can I do?

Delivery

What is your return policy?

Where can I find a DHL Service Point?

How can I return an item?

Can I exchange my order for another size or colour?

When will I receive my refund?

Return

How long do I have a warranty on my product?

What is your warranty policy?

How can I make a warranty claim?

I bought my product at another retailer, what can I do?

My replacement product is defective

Help, my suitcase was damaged while traveling

Can you repair my SUITSUIT item?

Can I repair my SUITSUIT item myself?

Warranty

What materials are the suitcases made of?

How do I take care of my suitcase?

What is the height of the pushbar?

Can the SUITSUIT cabin luggage be taken on board?

I didn't receive a key with my lock?

What is a TSA lock?

How do I set the (TSA) combination lock?

How do I open my lock for the first time?

I have forgotten the digits of my lock?

Suitcases

What materials are the bags made of?

How do I take care of my SUITSUIT bag?

Bags

What materials are the accessories made of?

I can't find a protection cover in the right size?

Accessories

Products

When will I receive my order confirmation?Updated 10 months ago