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SUITSUIT International

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:4480,&quot;10&quot;:2,&quot;11&quot;:4,&quot;15&quot;:&quot;Arial&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;For orders under &#x20AC; 50.00 within the E.U., we charge shipping costs of &#x20AC; 4.95. All orders above &#x20AC; 50.00 within the E.U. are shipped free of charge.&quot;}" style="font-size: 16px; font-family: Arial; font-style: normal;">For orders under &#x20AC; 50.00 within the E.U., we charge shipping costs of &#x20AC; 6.95.&#xA0;</span></p><p><span data-sheets-userformat="{&quot;2&quot;:4480,&quot;10&quot;:2,&quot;11&quot;:4,&quot;15&quot;:&quot;Arial&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;For orders under &#x20AC; 50.00 within the E.U., we charge shipping costs of &#x20AC; 4.95. All orders above &#x20AC; 50.00 within the E.U. are shipped free of charge.&quot;}" style="font-size: 16px; font-family: Arial; font-style: normal;">All orders above &#x20AC; 50.00 within the E.U. are shipped free of charge.</span></p>

For orders under € 50.00 within the E.U., we charge shipping costs of € 6.95. All orders above € 50.00 within the E.U. are shipped free of charge.

What are the delivery costs?

Delivery

Where can I find my order history?

Can I cancel / change my order?

When will I receive my order confirmation?

How do I know if an article will come back in stock?

Can I receive a discount code?

Help, I filled in the wrong email address.

What payment options are there?

Can I receive an (VAT) invoice?

I forgot to add my discount, can I still receive it?

Can you use multiple discounts on one order?

Orders & Payment

To which countries do we ship our SUITSUIT products?

What is the delivery time?

When will I receive my tracking link?

Help, I made a mistake in my address?

Help, I only received part of my order?

Help, I received the wrong item.

My order will be returned to you by DHL.

My suitcase arrived damaged, what can I do?

What is your return policy?

Where can I find a DHL Service Point?

How can I return an item?

Can I exchange my order for another size or colour?

When will I receive my refund?

Return

How long do I have a warranty on my product?

What is your warranty policy?

How can I make a warranty claim?

I bought my product at another retailer, what can I do?

My replacement product is defective

Help, my suitcase was damaged while traveling

Can you repair my SUITSUIT item?

Can I repair my SUITSUIT item myself?

Warranty

What materials are the suitcases made of?

How do I take care of my suitcase?

What is the height of the pushbar?

Can the SUITSUIT cabin luggage be taken on board?

I didn't receive a key with my lock?

What is a TSA lock?

How do I set the (TSA) combination lock?

How do I open my lock for the first time?

I have forgotten the digits of my lock?

Suitcases

What materials are the bags made of?

How do I take care of my SUITSUIT bag?

Bags

What materials are the accessories made of?

I can't find a protection cover in the right size?

Accessories

Products

I forgot my password.

How can I change personal details in my account?

How can I make an account?

How can I delete my account?

How can I sign up for the newsletter?

I didn't receive the newsletter discount

General

What are the delivery costs?Updated 6 months ago