Ma-Vr: 8:30 tot 17:00
klantenservice@suitsuit.com

SUITSUIT SUPPORT
Mon-Fri: 8:30 am to 5:00 pm

CONTACT

SHOP

SUITSUIT International

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:4480,&quot;10&quot;:2,&quot;11&quot;:4,&quot;15&quot;:&quot;Arial&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We always advise to use a protection cover to keep your suitcase free of scratches and stains. Furthermore, please don&#x2019;t overpack the suitcases to prevent tension on the zippers. \n\n\nSometimes stickers are placed on your suitcase during travel. Usually, stickers can be removed with a lukewarm soap solution. Always use soft wipes or sponges. Glue residues and other contaminants can be removed with light alcohols, such as isopropyl alcohol from the pharmacy. Do not use any aggressive cleaning agents, such as nail polish remover, acetone, ammonia or benzene, as these agents can damage the surface of your suitcase.\n&quot;}" style="font-size: 16px; font-family: Arial; font-style: normal;">We always advise to use a protection cover to keep your suitcase free of scratches and stains. Furthermore, please don&#x2019;t overpack the suitcases to prevent tension on the zippers.&#xA0;<br><br><br>Sometimes stickers are placed on your suitcase during travel. Usually, stickers can be removed with a lukewarm soap solution. Always use soft wipes or sponges. Glue residues and other contaminants can be removed with light alcohols, such as isopropyl alcohol from the pharmacy. Do not use any aggressive cleaning agents, such as nail polish remover, acetone, ammonia or benzene, as these agents can damage the surface of your suitcase.</span><span data-sheets-userformat="{&quot;2&quot;:4480,&quot;10&quot;:2,&quot;11&quot;:4,&quot;15&quot;:&quot;Arial&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We always advise to use a protection cover to keep your suitcase free of scratches and stains. Furthermore, please don&#x2019;t overpack the suitcases to prevent tension on the zippers. \n\n\nSometimes stickers are placed on your suitcase during travel. Usually, stickers can be removed with a lukewarm soap solution. Always use soft wipes or sponges. Glue residues and other contaminants can be removed with light alcohols, such as isopropyl alcohol from the pharmacy. Do not use any aggressive cleaning agents, such as nail polish remover, acetone, ammonia or benzene, as these agents can damage the surface of your suitcase.\n&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><br></span></p>

We always advise to use a protection cover to keep your suitcase free of scratches and stains. Furthermore, please don’t overpack the suitcases to prevent tension on the zippers. Sometimes stickers are placed on your suitcase during travel. Usually,

How do I take care of my suitcase?

Products

Suitcases

I forgot my password.

How can I change personal details in my account?

How can I make an account?

How can I delete my account?

How can I sign up for the newsletter?

I didn't receive the newsletter discount

General

Where can I find my order history?

Can I cancel / change my order?

When will I receive my order confirmation?

How do I know if an article will come back in stock?

Can I receive a discount code?

Help, I filled in the wrong email address.

I forgot to add my discount, can I still receive it?

Orders

What payment options are there?

Can I receive an (VAT) invoice?

Can you use multiple discounts on one order?

Payment

To which countries do we ship our SUITSUIT products?

What is the delivery time?

What are the delivery costs?

When will I receive my tracking link?

Help, I made a mistake in my address?

Help, I only received part of my order?

Help, I received the wrong item.

My order will be returned to you by DHL.

My suitcase arrived damaged, what can I do?

Delivery

What is your return policy?

Where can I find a DHL Service Point?

How can I return an item?

Can I exchange my order for another size or colour?

When will I receive my refund?

Return

How long do I have a warranty on my product?

What is your warranty policy?

How can I make a warranty claim?

I bought my product at another retailer, what can I do?

My replacement product is defective

Help, my suitcase was damaged while traveling

Can you repair my SUITSUIT item?

Can I repair my SUITSUIT item myself?

Warranty

What materials are the suitcases made of?

What is the height of the pushbar?

Can the SUITSUIT cabin luggage be taken on board?

I didn't receive a key with my lock?

What is a TSA lock?

How do I set the (TSA) combination lock?

How do I open my lock for the first time?

I have forgotten the digits of my lock?

What materials are the bags made of?

How do I take care of my SUITSUIT bag?

Bags

What materials are the accessories made of?

I can't find a protection cover in the right size?

Accessories

How do I take care of my suitcase?Updated 10 months ago