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Can I have my suitcase repaired if the defect is not covered by the warranty?

Yes, of course you, can. That is said, only....

One of the wheels on my suitcase doesn’t roll properly or has broken off.

What shall I do?

Can you send me a replacement part for my suitcase reparation?

Unfortunately, we do not send parts....

There is a dent in my suitcase.

Can I repair it or dent it out?