I have forgotten the digits of the code.
What should I do?
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FREQUENTLY ASKED QUESTIONS
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How do I set the (TSA) combination lock?
You can set your lock in a few simple steps....
How long do I have a warranty on my product?
This depends on the product and the model....
How do I open my lock for the first time?
Thank you for ordering a SUITSUIT suitcase!....
I have just changed the digits of the code, now the lock does not open anymore.
What should I do?
I see a keyhole on my lock, but I don't have a key.
Is that right?
How can I return my order?
After receiving your order, you have the right....
What is covered by the warranty?
We offer a one-, two- or a whopping five-year....
What is the delivery time for my order?
If you order before 11 p.m. on weekdays, we will....
Can I have my suitcase repaired if the defect is not covered by the warranty?
Yes, of course you, can. That is said, only if your....